#PUREVPN LIFETIME FULL#
#PUREVPN LIFETIME TRIAL#

Support team initially respond very quickly, and then ghost you if you're not satisfied with their response. Read more listed in their supported devices list, I was simply told to go out and buy a new one which was!Īll I wanted was the ability to watch US Netflix, something that should have been quick and easy, as it has been through a past service provider. I signed up because they advertised Playstation on their homepage as a supported device, only to be informed afterwards that it actually wasn't, and the VPN had to be run through my home router instead. Misleading advertising on their website, claiming a wide range of supported devices, yet finding out after paying that they have a very specific list as to what hardware devices their VPN service will actually work on.

Terrible experience dealing with PureVPN, and their refund guarantee is an absolute joke. Boy was I taken for a ride - I agreed to cancel my 2 year fully paid subscription because I believed I was being still offered in effect a 2yr fully paid subscription - why else would I agree to cancell that original fully paid original subscription in return for effectively a 1yr trail subscription, especially given I had consistently advised Purevpn on several occiasions I wanted to retain the original 2yr paid subscription and cancell the 2nd Dec29 subscription and receive a refund of the subscriptions payment. But now I beginning to see how I was ripped off - by refunding the 1 yr subsription meant that subscription revereted to a Trail subscription of 7 days and hence additional year did not equate to a 2yr subscription nor it appears to a paid up subscription given it is still listes as a trial. Read more ed refund of newly established 2nd subscription of 1 yr, with an additional 1 yr added to it if I cancelled the original 2 yr subscription. I find it very odd how I paid for a 2yr subscription and then inadvertently paid for another 1yr subscription and after repeated requests to cancel the 1 yr subscription and be it refunded I was offer. So based on actual Purevpn service performance in this instance I totally regret not cancelling both subscriptions and most definitely will not be recommending Purevpn to others.

#PUREVPN LIFETIME TRIAL#

Out of total frustration just to have some resolution of just 1 x 2yr long subscription I have ended up with the original subscription being terminated, a refund of the 2nd accounts payment amount, the 2nd new account (that I requested be cancelled) now having an additional year of subscription supposedly added> However while my original 2 year subscription has been terminated the agreed additional year of subscription does not appear to have been added to the 2nd subscription as they said it would - certainly it is not showing up anywhere on my profile/membership pages (showing Trial Account, ending Dec 2022 in profile). Read more ering different solutions but they all focused on retaining the 2nd subscription even though I consistently requested cancellation of the 2nd subscription (created ) & refund. Over then next few days I had constant emails to-ing & fro-ing with different Customer Support people off.

#PUREVPN LIFETIME FULL#

On I requested a cancellation of the 2nd subscription and a full refund. On I tried to add a Dedicated IP which led to the establishment of a new 2nd subscription but still no Dedicated IP. Despite some performance matters related to constant dropouts, with their tech support, mostly managed to overcome though ongoing stability was always a problem. I initially commenced a 2 yr Purevpn subscription on Nov 23, 2021. Once again, we are aware this is not the most ideal way but while we are working with them to streamline this, we highly appreciate your patience and understanding in this matter

Though legally, PureVPN cannot renew lifetime subscriptions without StackSocial's approval, we are still doing our best in escalating user cases and as you'd have seen, many of them have been resolved. But we are already discussing implementing a more user-friendly renewal method as the current way is not beneficial for either party. We understand that this is in no way ideal for our users & StackSocial's customers to go back n forth to have their concerns resolved and the original deal honored. Read more ll the terms, policies, and authorization of renewals are controlled by StackSocial due to which, their policies need to be followed. The lifetime subscription was created and run by StackSocial (on their websites & via their promotional channels). However, we'd like to add some clarity here:

Purevpn lifetime